Verdacura
FAQs
General
What do you offer at Verdacura?
100% natural & vegan pure castile soaps from simple and natural ingredients that we all know and trust.
How does Verdacura stand out from its competitors in the market?
1) Verdacura products are not formulated or manufactured by a third party company. All Verdacura products are formulated and made for you in our family-owned facility in New Jersey. We are able to oversee and manage the production from scratch because we alone are the formulator, manufacturer and distributor of all Verdacura products.
2) Verdacura products are always made with 100% natural, vegan and toxic-free ingredients that work safely and effectively. We use nothing artificial, ever!
3) We use only ingredients that you and the Earth recognize and can trust. Our ingredients are: 100% Natural. Vegan. Biodegradable. Sustainable. Cruelty Free. Sulfate Free.
4) We do not use palm oil and our products are free from dye, synthetic fragrance and titanium dioxide.
5) Verdacura soaps gently cleanses skin without stripping it of moisture.
How can customers get in touch with your team?
You can send us an email at info@verdacura.com or call our customer support at +1(888) 811-8373 to get the answers to your queries.
Bar Soap Related
What are the ingredients in a Verdacura bar soap?
Verdacura Bar Soaps are only made with 3 to 4 ingredients from Earth.
Saponified Olive Oil, Saponified Coconut Oil, and Salt. We add 100% pure essential oils for the scented varieties.
Do you test on animals?
No, our products are tested only on humans who volunteer themselves.
Do you use any animal products in your soaps?
Not at all, as all the ingredients that we use are plant-based.
Where are Verdacura products made?
All Verdacura products are formulated and manufactured for you and your family in our pharmacist-founded & family-owned facility in NJ, USA.
Is there palm oil in your products?
No, we never use palm oil in our products. Even though it is cheap and found abundantly, we strongly reject using it because we love our planet and we don’t want to contribute to the destruction of the tropical rainforests due to the rapid expansion of palm oil plantations.
Do your soaps suitable for sensitive skin?
Yes, it is a perfect choice even if you’ve sensitive skin, and they are gentle enough for frequent use.
Are your soaps all natural?
Yes, our products are manufactured based on an improved ancient formula and all the ingredients that we use, are 100% natural and vegan.
Are your soaps vegan?
Verdacura soaps are 100% vegan. We never use animal products in our soaps.
Refund/Return
How long will it take for me to get my refund?
When we process refunds, the funds are automatically deducted from our account but it might take a few days for that refund to show up on your end.
Can I get a refund?
Yes, if you’ve received a damaged, wrong product or even if you’re not happy with the product, then you can ask for a refund.
Order
How will I know that my order has been confirmed?
Once your order gets confirmed, our team will send you a confirmation message at the given contact detail.
Do you offer any discount?
Yes, you can subscribe to our newsletter to get the latest updates about our products, and promotions to get amazing discounts.
Can I cancel the order?
Yes, you can cancel or modify your order within one hour of placing your order, you can send an email at info@verdacura.com or call at +1(888) 811-8373 for any assistance.
Payments
What payment methods do you accept?
Verdacura accepts a number of payment methods such as PayPal, American Express, Visa, MasterCard and Discover credit cards.
Do you offer any discount?
Yes, you can subscribe to our newsletter to get the latest updates about our products, and promotions to get amazing discounts.
Shipping
How long does it take to deliver the order?
We ship our products via USPS or UPS and usually, it takes 3-5 business days to deliver the order to your doorstep.
What are the shipping charges?
You will be glad to know that we offer free shipping for all US orders with a minimum purchase of 50 USD. This free shipping offer isn’t valid for Alaska, Hawaii, Puerto Rico and other U.S. territories.
Do you ship Internationally?
Currently we only ship to US and Canada.
How do I track my order?
Once your order gets confirmed from our end, our team will send you a tracking code along with the order confirmation email. You can use this code to track the progress of your order.
